Privacy Policy

Privacy Policy

PlantComms PTY LTD ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website pc-store.com.au or engage with our services. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.

1. Information We Collect

1.1 Personal Information:

  • We may collect personal information from you when you visit our website, place an order, subscribe to our newsletter, or engage in other activities on our site. This may include your name, email address, mailing address, phone number, payment information, and any other information you voluntarily provide.

1.2 Non-Personal Information:

  • We may collect non-personal information about your visit to our website, including your IP address, browser type, language preference, referring site, and the date and time of your visit. This information is used to analyze trends, administer the site, track user movements, and gather demographic information.

2. Use of Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders and requests.
  • To communicate with you, including providing customer service and support.
  • To send you promotional emails about our products, special offers, or other information we think you may find interesting (you may opt-out of receiving these emails at any time).
  • To improve our website and services, including analyzing usage trends and preferences.
  • To comply with legal obligations and resolve disputes.

3. Disclosure of Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as outlined below:

  • To trusted third parties who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, shipping companies).
  • When we believe disclosure is necessary to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

4. Security

We are committed to ensuring that your information is secure. We implement appropriate technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

5. Your Rights

You have the right to:

  • Access and receive a copy of the personal information we hold about you.
  • Update or correct your personal information.
  • Request that we delete your personal information, subject to legal obligations or legitimate interests.
  • Object to the processing of your personal information.

To exercise any of these rights, please contact us using the information provided below.

6. Cookies

Our website uses cookies to enhance your browsing experience. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

7. Links to Other Websites

Our website may contain links to other websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to read the privacy policies of these linked sites.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy periodically for any changes. Changes are effective immediately upon posting on this page.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at:

  • Phone: 03 9872 2900
  • Email: weborders@plantcomms.com.au
  • Address: U19, 114-118 Merrindale Drive, Croydon VIC 3136